It’s About You – Our Customer

Every business exists for only one purpose – to serve its customers. If a business does not truly understand the needs of its customers, or cannot deliver exceptional service to meet those needs, it will not grow and prosper. So while you can learn a lot about Avanti on this website, this page is dedicated to you, The Customer.

Please take a moment to review the list below. If one or more of these statements are true, there is a great chance our organizations can form a mutually beneficial partnership.

• You are a business that is now, or wants to become, intensely customer-focused.
• You want to maximize your supply chain to provide more value to your customers.
• You are interested in improving your customers’ satisfaction, while reducing your costs. (Yes, these can be done at the same time; they are not mutually exclusive.) 
• You want to eliminate waste (rework, time lost, excess inventory, etc.) from your supply chain and your organization.
• You want to improve the response time of your supply chain.
• You want to improve the quality of your products and/or services.
• You want to ensure that products or components purchased from overseas suppliers consistently meet your stated specifications.
• You want more productivity from your work force without hiring more people.
• You want to reduce frustration levels within your work force.
• You are the owner, entrepreneur, head of a business unit or head of a not-for-profit entity that wants to improve your customers’ overall experiences.
• While improving the experience for your external (paying) customers, you also want to improve the experience of your internal (employee and business partner) customers.
• You want to mine the gold in your organization by engaging your work force in developing innovative solutions to meet customer needs, while reducing activities within the organization that don’t add value to the customer.
• You wish to focus your organization on activities that add value to your customers.
• You want the benefits of better quality and customer satisfaction without the expense of hiring someone fulltime to help you achieve these goals. 

If any of the above statements describes you or your organization, I look forward to exploring the possibility of establishing a strategic partnership that would be mutually beneficial. To discuss the possibilities, contact Ed Vallorani at:

ed@avanti-is.com
(314) 477-8192